Reference checking is an important part of the recruitment process for employers. It is usually the final stage before they offer someone a job. As a job seeker you obviously want to maximize your chances of being offered the job, so having strong references is essential.
Let’s take a quick look at why references are important to employers. Referees will:
A recent survey by leading staffing service Office Team found that references can ‘make or break’ a job search.
So what information are employers hoping to get from a reference check? Here is what the same survey found:
Referees must be people you know in a work or study capacity (not friends or family members). They could be a previous manager, team leader or supervisor, or someone you did work experience with.
The best referees are people who you have reported to in a previous job, e.g. a line manager. They should be able to comment on your performance in the job (not just dates and job titles). You can match appropriate referees to the job requirements, e.g. those who can provide the most relevant comments and feedback.
If you have limited or no work experience, you could ask a teacher, coach, customer, or someone you have done volunteer work with.
Although reference checks usually happen at the very end of the recruitment process, it is important not to underestimate the importance of having strong, reliable references.
Looking for more support for your job search? Check out our Resume and Cover Letter resources.